FAQ

Yes, we offer a 30-day no-questions-asked return and refund policy. Please note: Return shipping costs for reasons other than product quality issues or damages caused during transit will be borne by the buyer.

We support shipping worldwide, as long as your country is not too remote (e.g., parts of Africa, Arctic, Antarctic). We can deliver to most locations!

Bamboo fishing rods typically take about 25 days to manufacture, while rod blanks take around 15 days. Shipping time is usually between 7 to 15 days.

Please refuse delivery immediately! Let the courier return the package to us, and we will address the damage issue and send you a new product. If you don't inform us promptly and accept the delivery, it becomes difficult to return the item. So please check the integrity of the product before signing for it.

Yes, all products purchased from our website come with a warranty. Specific costs may vary depending on the situation, but we always ensure the usability of our products.

The production time of bamboo fly rod is about 25 days, and the production time of bamboo rod blanks is about 15 days.

Our sales model is to operate a small workshop and have our own tokin bamboo resources. There are no middlemen to make a profit. We provide customers with the best prices.

We have our own tokin bamboo forest and select the best quality bamboo with the least knots and the highest toughness.

We offer a lifetime warranty. If you encounter any issues, please email zhusrod@gmail.com to apply for repair. The shipping cost for repairs will be borne by the buyer.

We offer a 30-day unconditional refund service. If you are not satisfied with the product, you can apply for a refund within 30 days. Please ensure the product is unused and retains its original packaging. The return shipping cost will be borne by the buyer. If the return is due to quality or shipping issues, please contact us at zhusrod@gmail.com, and we will handle it promptly.

You heard wrong! A bamboo rod is solid whereas a graphite or fiberglass rod is hollow.

Pretty simple. Press the ferrules together straight and pull apart straight. Keep ferrule clean and dry and do not wax. Never store the rod wet. Store in cool, dry place. Avoid excessive heat. Avoid leaning an assembled rod against wall or display horizontally. Do not use the rod as a lever if snagged. Point the rod at the fly and step back.

For original Zhusrod products purchased directly or from authorized dealers, we offer a lifelong warranty that covers repair or replacement of parts due to defects in material or workmanship.

We provide replacement parts or repair services with a fee. A quote will be provided for approval before any repair.

For minor issues that you can fix yourself, we will send the necessary parts immediately to save time and avoid prolonged shipping and repair processes.

For complex issues, we will take back your reel and provide full-service care, including dismantling, diagnosis, repair or replacement, cleaning, testing, and shipping it back to you. Service and shipping fees may apply for repairs not covered by the warranty.

1. Email us at zhusrod@gmail.com and describe the issues that need to be fixed.

All shipments to Zhusrod must be freight paid. We reserve the right to determine whether to repair or replace any product covered by our warranty. Discontinued products may be replaced with newer models if necessary.

These fly lines are made from unbleached natural reeled silk, which is the highest grade of silk.

The production process includes skein washing (to remove sericin), dyeing (if applicable), bobbin winding (various deniers), braiding (to construct tapers), trimming and burning loose ends, vacuum impregnation with traditional varnish (mainly linseed oil and natural resins), polishing, adding leader loops, weighing, measuring, and coiling.

These fly lines are made using traditional methods, which may result in small lumps and minor cosmetic marks. However, each line is thoroughly inspected to ensure it casts well and catches fish.

New silk fly lines are usually a bit stiff and rough initially but will become softer and more supple over the first few fishing trips.

Before each fishing trip, a thin layer of line grease should be applied to the silk fly line.

After fishing, the silk fly lines should be pulled off the reel into loose coils in a cardboard box to dry, or put on a line dryer if available.

If the silk fly line becomes sticky or tacky, it should be wiped down with white spirit.

'Unfinished' silk fly lines are made from unbleached silk and have not undergone any color or finishing processes. These lines are typically purchased by cane rod builders who want to choose their own line color.

Greasing wet silk fly lines can trap moisture inside, leading to rot.

Proper care, including regular application of line grease, adequate drying, and cleaning, can ensure the silk fly lines last a lifetime.